Terms of Service

Invoicing Details:

All Lawn Mowing and Fertilization will be billed weekly after service with credit card on file with Knight Hammer LLC. If the customer opts to not have a credit card on file, the work will be invoiced and paid before any service is performed. 

Spring Clean Ups will require a deposit of $120 before scheduling and Fall Clean Ups will require a deposit of $150 before scheduling. Any maintenance job including, but not limited to shrub pruning, mulch, bed maintenance will require a 50% deposit before service is performed. Aeration, over seeding, and lawn rolling will require payment in full before service is rendered.

 

General Service Agreement Terms:

  • First Visit Additional Fee – Depending on the condition of the property when we make our first visit, it may be necessary to charge an extra fee if the grass is taller than a normal height, the edges are overgrown, or other conditions exist. If the time it takes to complete the service is more than 15 minutes over our budgeted time, we will charge for actual time spent on that visit at a rate of $65 per man hour.
  • Six (6) Visit Minimum – All new clients are required to receive six consecutive visits, or an early termination fee of 1.5x your weekly rate will be charged. 
  • Skipped / Cancelled Services – The customer is responsible to call at least 24hrs in advance of their scheduled service day if they do not want their lawn serviced. All skipped / cancelled maintenance services will be billed 50% service rate to cover the contractor’s fixed costs of insurance and other costs associated with maintaining the lawn. If no calls are made at least 24hrs prior to scheduled service, then lawn will be serviced as normal and customer will be billed 100% of normal service visit rate.
  • Agreement to Pay – The customer agrees to pay each weekly/biweekly/monthly amount specified on the invoice on or by the day indicated. The customer understands failure to do so might result in immediate termination of the service agreement by Knight Hammer without written notice.
  • Unpaid Services – Any account that is not paid in full within 10 days, may not be serviced until full payment is made. Once payment is made in full, if more than 7 days have passed since the last service date, there will be an additional charge for the next service in order to return the lawn to a proper condition that is manageable.
  • Insufficient Funds – All checks or cards that are returned due to non-sufficient funds shall result in a charge of $35.00 per occurrence.
  • Collections Fees – Customers are also subject to reasonable collection and attorney fees for any unpaid balance. There will be a 1.5% late fee per month and an 18% late fee yearly.

 

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